We may earn if you use our links. (details)

Bizee (Incfile) Review: Pros, Cons & Pricing

In this article, I review Bizee, formerly Incfile. Bizee offers online business formation services. We’ll discuss the pros, and cons, and help you decide if it’s worth using.

Review Summary

Best for simple and efficient business formation
Great Value
Free Registered Agent
Yes, for the first year
Basic Package Price
Free + State fee
Support Quality
Very good
Live Chat
Yes, human
Turnaround Time
Mobile App
Ease of Use
Very good
Bizee, formerly known as IncFile, offers a compelling service for entrepreneurs seeking LLC formation. Notably, Bizee stands out with its registered agent service, which is for the first year, and a complimentary package for LLC initiation. These features make Bizee a great solution, placing it in the top 3 of our list. However, potential users should consider their full range of legal requirements, as Bizee's offering is focused on basic LLC formation needs.
  • Great value LLC formation
  • Exceptional registered agent service
  • High-quality customer support
  • Upselling
  • Lack of mobile app

What Is Bizee?

Bizee, previously known as IncFile, rebranded itself at the end of 2023, offering a blend of LLC formation services and other legal or branding solutions. Founded in 2004 by Jason Pearsall, the company has established itself as a leading provider in the industry, making the process of starting a business straightforward and affordable for entrepreneurs. With its primary service being LLC formation, Bizee stands out for its great quality registered agent services which users can enjoy for free for the first year, among other features, which can be very appealing to entrepreneurs, small businesses, and startups.

Packages and Pricing

Bizee offers three packages for LLC formation, catering to different needs and budgets. Their packages range from a basic free option, only requiring you to pay state fees, to more comprehensive packages that include additional business services. Here’s a detailed breakdown:

FeatureSilver ($0 + State Fee)Gold ($199 + State Fee)Platinum ($299 + State Fee)
Preparing & Filing the Articles of OrganizationYesYesYes
Unlimited Name SearchesYesYesYes
Free Registered Agent Service for a YearYesYesYes
Unlimited Phone & Email SupportYesYesYes
EIN Business Tax NumberNoYesYes
Operating Agreement & Banking ResolutionNoYesYes
Business Contract Templates & Domain NameNoNoYes

The Silver package, while free, offers the essentials for forming an LLC, including a free registered agent service for the first year. The Gold package adds important business services like an EIN, operating agreement, and banking resolution. The Platinum package, the most comprehensive, includes additional features such as business contract templates and a domain name, aiming to provide a more rounded set of tools for new businesses.

Ease of Use

Bizee’s platform is known for its user-friendliness and simplicity in forming an LLC. Their innovative multi-step form approach minimizes overwhelm, featuring a progress bar that enhances transparency by showing the total price upfront. Despite upselling tactics, users can still select the free version.

Their registration process is designed to prioritize paid options, making free options less visible on the page, but the process remains straightforward for those determined to bypass upsells. Completing the form can take as little as 10 minutes if you’re prepared with the necessary information.

Registered Agent Service

Registered agent services ensure compliance with state regulations by handling official correspondence and legal documents. This service is also known as a resident agent or statutory agent in some states.

Bizee Registered Agent Price

The registered agent service by Bizee is free for the first year when signing up for any of their LLC formation packages. After the first year, the service renews at $119 per year. Bizee claims that this flat renewal rate is guaranteed for life, providing predictable costs for businesses.

Pricing Comparison: Bizee vs. Others

To provide an objective comparison of Bizee’s pricing against its competitors, I’ve compiled data on Bizee (formerly IncFile), ZenBusiness, and LegalZoom. This table helps in understanding how Bizee stands in terms of affordability and service offerings compared to other notable providers in the industry.

FeatureBizee (IncFile)ZenBusinessLegalZoom
Basic Formation ServiceFree + State Fee$0 + State Fee$0 + State Fee
Registered Agent ServiceFree for 1st year, then $119/year$199/year$249/year
EIN RegistrationIncluded in Gold ($199) and Platinum ($299) PackagesIncluded in Pro Plan ($199/year)$79 (Separate Service)
Operating AgreementIncluded in Gold ($199) and Platinum ($299) PackagesIncluded in Starter Plan$99 (Separate Service)
Annual Compliance$99 + State FeeIncluded with Worry-Free Compliance package ($199/year after first free year)Not explicitly included; separate services at various prices

Bizee offers an attractive starting point with its free basic formation service and a free year of registered agent service, positioning itself as a cost-effective choice for entrepreneurs. ZenBusiness presents a slightly higher ongoing cost for registered agent services, while LegalZoom‘s higher registered agent fee and separate charges for additional services may accumulate costs for users looking for a comprehensive package.

For more options and a broader understanding, I have carefully researched and written a comprehensive comparison of the best LLC services that you might find beneficial.

Customer Support Quality

Based on comprehensive research, I’ve decided to rate Bizee’s customer support quality as “Very good” in my analysis. They offer support via live chat, email, and phone, providing multiple channels for clients to get assistance.

Bizee’s Phone Number and Email Address

Bizee ensures support is readily accessible:

Turnaround Time

Bizee’s turnaround time for LLC formation varies by state, ranging from a few business days to 3-4 weeks. They offer expedited service options in states that allow for quicker processing.

However, their practice of offering expedited services in states like Wyoming, where such options are not officially recognized, raises transparency issues. For example, Bizee advertises a $50 expedited fee in Wyoming for 1 business day processing, which is misleading since the state does not offer expedited processing, and all filings are processed in the order received. This discrepancy highlights a lack of clarity in Bizee’s service presentation, potentially misleading customers about the actual benefits of paying for expedited service.


Customer Feedback Analysis

Bizee receives mixed feedback from its users. Customers appreciate the affordability and the free registered agent service for the first year, highlighting it as a great option for entrepreneurs starting a small business. However, there are notable concerns:

  • Communication Issues: Some customers reported receiving excessive emails post-formation, which they found overwhelming and confusing, especially with the Bizee/IncFile rebranding.
  • Service Limitations: Feedback indicates that while forming an LLC is straightforward with Bizee, those requiring more comprehensive legal support or additional services might need to look elsewhere.
  • Upselling and Hidden Costs: There’s frustration regarding upselling tactics and the perceived lack of transparency in service offerings. For instance, additional services like EIN registration are highlighted as unnecessary costs, given that these can be obtained for free or completed independently.
  • Customer Service Experiences: While some users had positive interactions, others struggled to access the free tax consultation promised, suggesting gaps in service fulfillment.
  • Pricing Concerns: Some users felt the costs for additional services or changes, such as address updates or LLC dissolution, were excessive.

These insights suggest that while Bizee is effective for basic LLC formation needs, potential customers, should carefully consider their full range of legal service requirements and be mindful of the service’s upselling strategies and communication practices.

Operating Agreement Service

The Operating Agreement is an optional, but important document for any LLC, outlining the ownership and operating procedures. Bizee includes this service within their Gold ($199 + State Fee) and Platinum ($299 + State Fee) packages. Though optional, it’s an important component for establishing clear rules and avoiding future disputes among members. Bizee includes this service in its Gold and Platinum packages. Entrepreneurs should weigh the necessity of this document against their budget when selecting a package.

Bizee Mobile App

Bizee does not have a mobile app for either iPhone or Android platforms. For entrepreneurs seeking LLC formation services with mobile app accessibility, alternatives like ZenBusiness or LegalZoom may offer a more suitable solution. These competitors provide apps that can enhance the user experience through convenient access to services and support directly from a mobile device.

The Expert Verdict

Our legal expert analysis suggests that Bizee is a strong option for entrepreneurs starting a small business. Notably, Bizee’s offer of a free registered agent service for the first year and a free package to initiate an LLC distinguishes it as an exceptionally cost-effective solution.

This setup is particularly beneficial for small businesses where budget constraints are a significant consideration. However, for those needing comprehensive legal support or services beyond basic LLC formation, exploring alternative solutions such as LegalZoom or ZenBusiness is advisable.

Bizee Promo Codes and Coupons

Bizee does not offer promo codes or coupons. However, the absence of a promo code does not diminish the value they offer, particularly their free registered agent service for the first year and their complimentary LLC formation package. These features provide significant savings without the need for additional discounts, making Bizee an attractive option for entrepreneurs looking to minimize startup costs.

Bizee Alternatives

When considering LLC formation services, it’s crucial to explore alternatives to Bizee to ensure the best fit for your business needs. Let’s compare Bizee with ZenBusiness, LegalZoom, and Northwest Registered Agent to provide a comprehensive view.

Bizee vs. ZenBusiness

ZenBusiness is recognized for its user-friendly platform and competitive pricing, making it a popular choice among entrepreneurs.

Basic Formation ServiceFree + State FeeFree + State Fee
Registered Agent ServiceFree for 1st year, then $119/year$199/year
EIN RegistrationIncluded in Gold and Platinum packagesIncluded in Pro Plan
Operating AgreementIncluded in Gold and Platinum packagesIncluded in Starter Plan
Annual Compliance$99 + State FeeIncluded with Worry-Free Compliance package ($199/year after first free year)

ZenBusiness stands out with its higher user-friendliness score and comprehensive approach to compliance services, offering significant value through its Worry-Free Compliance package.

Bizee vs. LegalZoom

LegalZoom, known for its wide range of legal services, offers a different approach compared to Bizee’s streamlined LLC formation process.

Basic Formation ServiceFree + State FeeFree + State Fee
Registered Agent ServiceFree for 1st year, then $119/year$249/year
EIN RegistrationIncluded in Gold and Platinum packagesSeparate service fee
Operating AgreementIncluded in Gold and Platinum packagesSeparate service fee
Annual Compliance$99 + State FeeOffered at various prices

LegalZoom‘s broader legal support might appeal to those needing extensive legal services, but Bizee offers a more budget-friendly solution for basic LLC formation and registered agent services.

Bizee vs. Northwest Registered Agent

Northwest Registered Agent focuses on privacy and comprehensive services, with a unique offer in the LLC formation market.

FeatureBizeeNorthwest Registered Agent
Basic Formation ServiceFree + State Fee$39 + State Fee
Registered Agent ServiceFree for 1st year, then $119/yearFree for 1st year, then $125/year
EIN RegistrationIncluded in Gold and Platinum packagesAdditional fee
Operating AgreementIncluded in Gold and Platinum packagesIncluded with LLC formation
Annual Compliance$99 + State FeeFree + State Fee

Northwest Registered Agent‘s emphasis on privacy and their all-inclusive package, including a free year of registered agent service, presents a compelling option for businesses prioritizing comprehensive support and privacy.

Cancellation & Refund Policy

Here are the key points of Bizee’s cancellation policy. This summary condenses Bizee’s cancellation and refund policy into a digestible format, highlighting the critical aspects that everyone should be aware of when considering this service.

  1. Cancelling Your Order: You can cancel your order with Bizee within about 24 hours before they pay any fees on your behalf. If you do, you’ll be charged a $30 cancellation fee plus any costs they’ve already paid out.
  2. Getting a Refund: You’re eligible for a refund only before Bizee makes any payments to government entities or third parties, or conducts a trademark search. Once those payments are made, you can’t cancel or change your order.
  3. Making Changes: If you need to modify or cancel your order, you must do so through the link in your order confirmation email. You can’t make changes over the phone or by email.
  4. Dealing with Chargebacks: If you initiate a chargeback that Bizee considers legitimate, they won’t challenge it. However, if they view the chargeback as unjustified, they may cancel your services or dissolve your business entity.
  5. Service Renewals: Bizee’s services automatically renew to keep you legally compliant. If you don’t want this, you can cancel by informing Bizee and updating your state’s registered agent info accordingly.
  6. Price Changes: The cost of Bizee’s services can change at any time without warning, so it’s good to stay informed about current pricing.

Frequently Asked Questions

Are there hidden fees associated with any of Bizee’s packages?

Bizee packages are generally straightforward about the costs. However, be aware of upselling tactics that may increase your total expenses.

Can Bizee help me obtain an EIN (Employer Identification Number)?

Yes, Bizee offers assistance with obtaining an EIN as part of their premium service packages.

Does Bizee provide ongoing compliance and annual report filing services?

Bizee provides annual reporting services for a fee, ensuring your business remains compliant with state requirements.

What are Bizee’s customer service hours?

Bizee’s customer support is available from Monday to Friday, 9:00 AM to 6:00 PM CST.

Does Bizee have live chat support or just phone and email?

Bizee provides live chat support in addition to phone and email assistance, offering multiple channels for customer inquiries.

Is customer support included in all packages?

Yes, unlimited phone and email support are included in all Bizee packages.

How long does the business formation process typically take with Bizee?

The business formation process with Bizee varies by state but can be expedited in states that allow it.

Does Bizee have a good reputation and positive customer reviews?

Bizee (formerly IncFile) is generally well-regarded for its affordability and free registered agent service for the first year. However, some reviews mention upselling tactics and service limitations.

Ed Reid is an entrepreneurship coach and writer with over a decade of experience, specializing in empowering individuals and businesses through his work. His areas of expertise include entrepreneurship, business development, and the strategic use of online business platforms.