What Is FileNow?
FileNow is an LLC formation service provider established in 2018, claiming to offer a simple and affordable company formation in under 20 minutes. With a focus on speed and user-friendliness, FileNow offers a range of services aiming to help business owners quickly set up their companies.
Their offerings include filing Articles of Organization, providing unlimited name searches, electronic delivery of documents, and support for business tax consultations and business banking accounts.
Packages and Pricing
FileNow offers two primary LLC formation packages. The Starter Package, at $49 plus state fees, provides services such as filing Articles of Organization and unlimited name searches. The Premium Package, priced at $199 plus state fees, includes additional services: a free year of Registered Agent service, EIN/Tax ID, Operating Agreement, Banking Resolution, Business Contract Templates, and 24-hour order processing. Here’s a detailed comparison:
| Feature | Starter Package ($49 + State Fee) | Premium Package ($199 + State Fee) |
|---|---|---|
| Filing Articles of Organization | Yes | Yes |
| Unlimited Phone & Email Support | Yes | Yes |
| Electronic Delivery of State Documents | Yes | Yes |
| Unlimited Name Search | Yes | Yes |
| Company Alerts | Yes | Yes |
| Business Tax Consultation | Yes | Yes |
| Business Banking Account | Yes | Yes |
| Registered Agent Service | $119/year | First year included in the package, then $119/year |
| EIN/Tax ID | $75 or included in Premium | Included |
| Operating Agreement | $50 or included in Premium | Included |
| Banking Resolution | $50 or included in Premium | Included |
| Business Contract Templates | $100 or included in Premium | Included |
| 24-hour Order Processing | Not available | Included |
Additional services such as Same-day Expedited Filing range from $75 to $150, depending on the state and urgency of the filing.
Ease of Use
FileNow offers a platform with features such as a quick setup process and a user-friendly interface. The service provides electronic document delivery and an online portal, intending to simplify the process of starting a business.
However, it’s noted for its considerable upselling, which might detract from the user experience for some. Despite this, the overall customer sentiment appreciates the quick document processing time, highlighting FileNow as a preferred option for those prioritizing efficiency in their LLC formation journey.
Registered Agent Service
FileNow offers a Registered Agent service at $119/year for those who choose the Starter Package. In the Premium Package, this service is included at no extra charge for the first year, renewing at $119/year thereafter. A registered agent, also known as a resident agent or statutory agent in some states, is essential for receiving official government documents, and legal notices, and ensuring compliance with state regulations.
Registered Agent Review
FileNow’s Registered Agent service promises to handle compliance requirements by handling essential legal and state documents. This service is particularly beneficial for business owners who prefer not to use their home addresses for official correspondence.
FileNow Registered Agent Price
As mentioned above, the cost for FileNow’s Registered Agent service is straightforward: $119/year after the first year, which comes at no extra cost with the Premium Package. This pricing is among the most affordable registered agent services offered by LLC formation service companies that I have reviewed.
Pricing Comparison: FileNow vs. Others
Comparing FileNow’s pricing and offerings with its competitors provides a clearer view of where it stands in the market. Here’s a side-by-side comparison with ZenBusiness, Bizee, and Northwest Registered Agent:
| Service | FileNow Starter ($49 + State Fee) | FileNow Premium ($199 + State Fee) | ZenBusiness Basic (Free + State Fee) | Bizee Silver (Free + State Fee) | Northwest Registered Agent ($39 + State Fee) |
|---|---|---|---|---|---|
| Filing Articles of Organization | Yes | Yes | Yes | Yes | Yes |
| Registered Agent Service | $119/year after first year free in Premium | First year free, then $119/year | $199/year | First year free, then $119/year | $125/year |
| Operating Agreement | $50 or included in Premium | Included | Included in some package | Included in higher packages | Included |
| EIN/Tax ID | $75 or included in Premium | Included | Additional fee | Included in higher packages | Additional fee |
| Annual Compliance | Not mentioned | Not mentioned | $199/year part of WorryFree Compliance | $99 + state fee | Included |
ZenBusiness and Bizee offer competitive prices, especially with Bizee’s free Silver package plus state fee. Northwest is known for its comprehensive services and customer support.
This comparison reveals FileNow’s stance in the LLC formation service market, balancing cost-effective options and a range of service provisions.
Customer Support Quality
FileNow receives positive feedback for customer support, evidenced by a rating of 4.4 out of 5. Clients praise the responsive and professional support team, accessible via phone, email, and live chat. The live chat operates from 9 a.m. to 7 p.m. Eastern Time.
FileNow has been accredited by the Better Business Bureau since 2019 and currently holds an ‘A’ rating. These details attest to FileNow’s operational history and standing with the BBB.
Shopper Approved ratings for the service average 4.9 out of 5, indicating a generally positive user response.
While some negative comments exist, FileNow’s proactive response, offering refunds for expedited service delays due to state issues, demonstrates their dedication to client satisfaction.
FileNow Phone Number and Email Address
FileNow provides customer support with the following contact information:
- Email: [email protected]
- Phone Number: +1-888-332-4612
- Support Availability Times: Monday-Friday: 9:00 AM – 7:00 PM EST
- Contact Page: FileNow Contact Us
Turnaround Time
FileNow states that it offers a quick processing time, which aligns with the standard LLC filing process. Customer reviews indicate satisfaction with the processing speed.
In their Premium Package, which is offered at a higher price point, FileNow includes a 24-hour order processing feature.
Customer Feedback Analysis
Users have mentioned FileNow’s platform for its easy-to-use interface and fast setup. They also noted the service’s quick document processing and the cloud storage feature for document access. However, how useful these features are can vary between users.
There are some noted downsides. FileNow does not offer as many add-on services compared to some competitors, particularly lacking in annual reporting and tax services. Some customers have expressed concerns about the value of the services they paid for, questioning whether they were necessary or beneficial.
Operating Agreement Service
FileNow’s Premium Package, priced at $199 plus state fees, includes an Operating Agreement among its offerings. This document is crucial for outlining the LLC’s ownership, operation protocols, and member roles, offering a framework for business operations.
For those selecting the Starter Package at $49 plus state fees, the Operating Agreement can be added for an additional $50. This service is vital for any LLC, ensuring clarity and preventing future disputes among members by establishing clear guidelines and procedures from the outset.
FileNow Mobile App
FileNow does not currently offer a mobile application for either iPhone or Android platforms. This means that while their online services are accessible via a web browser, users looking to manage their LLC formation process on the go may consider this limitation. Notably, a few competitors like ZenBusiness, LegalZoom, and Rocket Lawyer do offer mobile apps.
The Expert Verdict
FileNow may appeal to new business owners looking for a straightforward and rapid setup process, with customer service that has been positively reviewed. The service is good for its efficiency and user-friendliness but may not suit those in need of comprehensive ongoing legal services, such as annual reporting and tax assistance, which are not FileNow’s strengths.
For those requiring a wider range of legal services and support, exploring alternatives like LegalZoom, ZenBusiness or Rocket Lawyer might be more appropriate. These providers offer a broader spectrum of legal services and support, catering to more extensive legal needs beyond LLC formation. It’s worth looking at my selection of the top llc services to get even more options.
FileNow Promo Codes and Coupons
FileNow does not explicitly mention the availability of promo codes or coupons. Usually, promo codes are not offered by LLC formation services, with Northwest Registered Agent being the only exception at the time of this review.
FileNow Alternatives
When comparing FileNow with its alternatives, it’s crucial to understand how each service stands out in terms of pricing, offerings, and unique features. This comparison provides insights into how FileNow positions itself in the competitive landscape of LLC formation services.
FileNow vs. ZenBusiness
ZenBusiness is recognized for its affordability and comprehensive service packages, which made me rate it as the best overall LLC formation service. Here’s a brief comparison:
| Feature | FileNow Starter Package | FileNow Premium Package | ZenBusiness Starter Plan | ZenBusiness Pro Plan |
|---|---|---|---|---|
| Filing Articles of Organization | Yes | Yes | Yes | Yes |
| Registered Agent Service | $119/year after first year free in Premium | First year free, then $119/year | $199/year | Included first year, then $199/year |
| EIN/Tax ID | $75 or included in Premium | Included | $99 (one-time fee) | Included |
| Operating Agreement | $50 or included in Premium | Included | $99 (one-time fee) | Included |
ZenBusiness offers a competitive edge with its Starter Plan starting at $0 plus state fees, providing essential services with the option to add more as needed.
FileNow vs. Northwest Registered Agent
Northwest Registered Agent is known for its personalized customer service and privacy-focused offerings:
| Feature | FileNow Starter Package | FileNow Premium Package | Northwest Package |
|---|---|---|---|
| Filing Articles of Organization | Yes | Yes | Yes |
| Registered Agent Service | $119/year after first year free in Premium | First year free, then $119/year | First year free, $125/year thereafter |
| Operating Agreement | $50 or included in Premium | Included | Included |
| EIN/Tax ID | $75 or included in Premium | Included | Additional Fee |
Northwest’s emphasis on privacy and personalized service makes it a strong contender for those valuing these aspects.
FileNow vs. Bizee
Bizee, known for its affordability and comprehensive offerings, presents a strong alternative to FileNow with its free Silver Package and competitively priced Gold and Platinum packages. Here’s a comparison:
| Feature | FileNow Starter Package | FileNow Premium Package | Bizee Silver Package ($0 + State Fee) | Bizee Gold Package ($199 + State Fee) | Bizee Platinum Package ($299 + State Fee) |
|---|---|---|---|---|---|
| Filing Articles of Organization | Yes | Yes | Yes | Yes | Yes |
| Registered Agent Service | $119/year after first year free in Premium | First year free, then $119/year | Free first year, then $119/year | Free first year, then $119/year | Free first year, then $119/year |
| Operating Agreement | $50 or included in Premium | Included | – | Included | Included |
| EIN/Tax ID | $75 or included in Premium | Included | – | Included | Included |
| Business Contract Templates | – | – | – | – | Included |
| Free Next-Day Filing | – | – | – | – | Included |
| Domain Name + Business Email | – | – | – | – | Included |
Bizee’s Silver Package, free except for state fees, offers a compelling option for those on a budget. At the same time, its Gold and Platinum packages include valuable extras for businesses seeking more comprehensive services. This versatility makes Bizee a noteworthy FileNow alternative, especially for entrepreneurs looking for a mix of affordability and expanded features.
Can I use FileNow if I’m not in the United States?
Yes, FileNow caters to both domestic and international clients wishing to form an LLC in the United States. They offer guidance and support for non-U.S. residents throughout the process.
How long does it take to form an LLC with FileNow?
Turnaround times vary by state but are generally fast and transparent, aligning with standard LLC filing processes. FileNow does not exploit this aspect, ensuring a swift service.
Is the Registered Agent Service included in all packages?
The Registered Agent Service is not included in the Starter Package ($119/year) but comes free for the first year with the Premium Package, renewing at $119/year thereafter.
Can I get an EIN through FileNow?
Yes, FileNow offers EIN procurement for $75 or includes it for free in the Premium Package, assisting in tax ID setup and simplifying the process for new businesses.
What if I need to cancel my service with FileNow?
While specific cancellation details are not provided, FileNow emphasizes customer satisfaction and likely has a process in place. Contacting their support directly is recommended for accurate and personalized assistance.
Does FileNow offer support for drafting an Operating Agreement?
Absolutely, FileNow includes an Operating Agreement in the Premium Package or offers it as an add-on for $50, ensuring your LLC’s operational structure is clearly defined.
