Rocket Lawyer Review: Pros, Cons & Pricing

What Is Rocket Lawyer?

I researched Rocket Lawyer to learn more about their LLC formation and legal services. Founded in 2008 by Charley Moore, Rocket Lawyer operates on a subscription model, which is different from the traditional pay-per-service options I’ve seen with other providers. This approach seemed like it could be useful for businesses needing ongoing legal support. Beyond just LLC formation, Rocket Lawyer provides access to various legal documents and advice.

Packages and Pricing

Rocket Lawyer doesn’t offer the typical tiered packages seen with some other LLC formation services. Instead, they have a single subscription model. Here’s a breakdown of their pricing:

It seems like this model is designed for businesses that anticipate needing ongoing legal services, as the subscription covers a wider range of offerings.

RocketLegal+

Rocket Lawyer’s subscription service, RocketLegal+, offers access to various legal resources. These include legal documents, business registration, registered agent services, tax preparation and filing, and trademark filing. Members also receive discounts on consultations, document reviews, and other legal services.

Key Features I Noticed:

• Legal Documents: I saw they provide access to customizable legal documents that members can use without limits.
• Discounted Services: The subscription offers members discounts on professional legal services such as consultations with lawyers, tax preparation, starting an LLC (excluding state fees), trademark protection, and registered agent services.
• Support: RocketLegal+ includes priority support from specialists, which could potentially save members time dealing with legal matters.

While the subscription itself has a cost, they advertise that businesses could save money by using their services. For example, they offer the first business registration for free (excluding state fees) and discounts on subsequent filings.

RocketLegal+ seems designed for businesses seeking a range of legal services at a predictable monthly or annual cost.

Ease of Use

Based on my research, Rocket Lawyer appears to focus on making the LLC formation process simple. They break it down into these steps:

1. Business Plan Update: Rocket Lawyer has information and resources about business plans. They recommend having a business plan in place before starting the LLC formation process.
2. Consultation with Professionals: If needed, Rocket Lawyer offers consultations to help determine the best business structure for your needs and guide you through the process.
3. Filling Out the Form: On their website, you select your state and entity type, provide business information, and choose any additional services. Rocket Lawyer indicates they handle the paperwork and filing with the state.

Features and Support

I found that Rocket Lawyer promotes the following potential benefits of forming an LLC:

• Protection and Growth: They state that forming an LLC can help protect personal assets. They also mention it might be connected to opportunities for business growth, though they don’t provide specifics.
• Tax Benefits: Rocket Lawyer indicates there may be tax advantages to forming an LLC, but these would likely depend on the specific business structure chosen.
• Flexibility and Efficiency: Their platform appears designed for user-friendliness. They offer options for standard or faster filing speeds in most states.
• Comprehensive Support: Beyond the LLC formation itself, Rocket Lawyer also provides access to legal documents, attorney consultations, and personalized support for ongoing legal needs.

Registered Agent Service

A registered agent is important for businesses to stay compliant with legal and tax notifications. Rocket Lawyer offers registered agent services in all 50 states, providing a point of contact to ensure important documents are received. Using a registered agent can help with privacy by keeping your personal business address off of certain records.

Registered Agent Review

Based on the survey analysis and research that I did, Rocket Lawyer’s registered agent service is generally well-received, especially when bundled with their LLC formation services. However, it’s important to note that their prices might be higher than some standalone registered agent providers.

Registered Agent Price

Rocket Lawyer’s registered agent service costs $149.99/year for non-members. Members of their subscription service receive a discount, making the cost approximately $112/year. They offer a satisfaction guarantee.

Registered Agent Service Cancellation Process

Rocket Lawyer is reported to have a straightforward cancellation process for their registered agent service. Their customer support is generally described as helpful.

Competitive Pricing Analysis

In the table below, I have put together a competitive pricing analysis comparing Rocket Lawyer with other prominent LLC formation services: ZenBusiness, Northwest Registered Agent, and Bizee (formerly Incfile). Each service offers distinct packages and pricing structures to suit various business needs.

Customer Support Quality

While I haven’t personally tested their support, Rocket Lawyer emphasizes that their team is dedicated to providing timely and helpful assistance. I looked at reviews from other users, and the general feedback indicates that their support team is responsive and knowledgeable. Rocket Lawyer promotes their commitment to customer support, which includes several channels for users to seek assistance easily.

Rocket Lawyer Phone Number and Email Address

To reach their support team, Rocket Lawyer provides the following contact information:

• Availability: Monday through Friday, 6:00 AM to 6:00 PM PT
• Phone Number: +1-877-881-0947
• Email Address: [email protected]

Turnaround Time

Rocket Lawyer’s turnaround time for LLC formation falls within the typical range for this type of service. It’s important to note that this may vary depending on your chosen state and any specific complexities involved in your situation. You will receive an estimate of the turnaround time once you choose your state and go through the LLC formation process on their website.

Customer Feedback Analysis

Rocket Lawyer maintains a positive reputation among users, as evidenced by their BBB rating of A+ and an average customer review score of 4.6/5 based on 378 reviews. While they have received some complaints, the majority of customer feedback highlights satisfaction with their services, particularly praising their helpful customer support.

Operating Agreement

Rocket Lawyer offers a service to help create an LLC Operating Agreement. This type of agreement can be useful for both single-member and multi-member LLCs, as it outlines how the business will function. I noticed that they emphasize the customizability of their service to fit different business needs. Rocket Lawyer indicates that their agreements are reviewed by legal professionals. They also offer access to attorneys within their network for those needing additional legal guidance.

Mobile App

Rocket Lawyer is one of the few services that have an app. They have highly rated apps on both the Apple App Store and Google Play Store, with ratings of 4.9 and 4.8 respectively. These apps aim provide convenient access to legal documents, attorney advice, and other legal services directly from your mobile device.

Forming a Foreign LLC with Rocket Lawyer

Rocket Lawyer provides services to assist with forming a foreign LLC (a business formed in one state but operating in another). They indicate that their platform offers guidance and support to navigate the steps involved with establishing a business across state lines.

International LLC Formation Services

Although I can’t say that Rocket Lawyer is specifically tailored to this audience, for entrepreneurs outside the U.S. looking to form an LLC, Rocket Lawyer’s platform remains user-friendly and informative. They seem to offer resources and support to navigate U.S. business formation from abroad, making it more accessible for international business owners to enter the U.S. market.

If you need a service specifically designed for international LLC formation, at a similar price point, I would recommend Doola. Check out my Doola review.

The Expert Verdict

Considering the features and pricing of Rocket Lawyer’s services, it seems they might be a better fit for established businesses or those anticipating a significant need for ongoing legal support. Their subscription model (RocketLegal+) provides access to a range of legal resources that could be valuable in those situations. However, for smaller businesses or startups just needing the basics of LLC formation, the cost of their subscription might outweigh the benefits.

If you’re looking for an affordable service that starts at $0 + state fees, you can check out ZenBusiness, which is my top-rated LLC formation service as you can see in my top-picks for best llc services. If price is your primary concern, then Bizee is the overall cheapest option. Ultimately, it’s important to consider Rocket Lawyer’s features in light of your specific business needs and budget.

Rocket Lawyer Promo Codes and Coupons

As of my latest review, Rocket Lawyer does not offer promo codes or coupons. This aligns with their subscription-based model, which provides legal services for a yearly fee rather than one-off discounts. If special deals are your thing, we at LLC Geek have a special offer for Northwest Registered Agent. Check out my Northwest Registered Agent review to find out more.

Rocket Lawyer Alternatives

Exploring alternatives to Rocket Lawyer provides a broader perspective on the LLC formation service landscape. Below, I have compared Rocket Lawyer with ZenBusiness, Bizee (formerly Incfile), and Northwest Registered Agent to highlight differences in price, registered agent services, user-friendliness, and overall value.

Rocket Lawyer vs. ZenBusiness

ZenBusiness offers competitive pricing with additional features at a lower cost than Rocket Lawyer, making it an attractive option for startups and small businesses. They are also my top recommendation for LLC Formation Services

Rocket Lawyer vs. Bizee (formerly Incfile)

Bizee stands out for its very affordable LLC formation package and user-friendly platform, offering a great deal for entrepreneurs who are budget-conscious.

Rocket Lawyer vs. Northwest Registered Agent

Northwest Registered Agent focuses on privacy and personalized customer support, catering to businesses that prioritize these aspects.

Each alternative offers unique advantages, depending on the specific needs and priorities of the business owner. While Rocket Lawyer might appeal to those requiring ongoing legal support, ZenBusiness and Bizee provide more affordable options for basic LLC formation, and Northwest Registered Agent excels in privacy protection and customer support.

Rocket Lawyer Cancellation Process

To cancel your Rocket Lawyer subscription, you can adjust your preferences within the member settings of your account. Log in, navigate to the Dashboard, and click on ‘Account settings’ located under your name. Within the ‘Current Plan’ section, you’ll find the option to ‘Cancel.’ Selecting this will downgrade you to a free account and cease any further charges associated with the premium plan. Rocket Lawyer’s customer support can be contacted at 1-877-881-0947 and should be able to assist you.

Frequently Asked Questions