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Inc Authority Review: Pros, Cons & Pricing

In this article, I review Inc Authority, a company offering online business formation assistance. You’ll learn about their services and how much they cost. We’ll also discuss whether Inc Authority is a good fit for you.

Review Summary

Best for free LLC Formation
Inc Authority
Free Registered Agent
Yes, for the first year
Basic Package Price
Free + State fee
Support Quality
Live Chat
Turnaround Time
Mobile App
Ease of Use
Inc Authority stands out with its free LLC formation service, which includes a year of registered agent service, making it an appealing choice for entrepreneurs looking to minimize upfront costs. However, beware of the constant upsell attempts and the lack of transparency on renewal costs for the registered agent service. Their customer support is rated as good, but the absence of a mobile app could be a limitation for some. While their services are generally well-received, potential clients should carefully consider the long-term costs associated with their services.
  • Free LLC formation service
  • Includes registered agent service
  • Good customer support
  • 60-day money-back guarantee
  • High registered agent renewal fee
  • Upselling throughout the process
  • No mobile application
  • Limited transparency on costs

What Is Inc Authority?

Inc Authority is a company that focuses on forming LLCs, offering a variety of services in legal and branding fields. The company was established in 1989 by Cort Christie, and it’s noteworthy for its free LLC formation service, which also comes with a year of registered agent service at zero cost.

This unique offering sets Inc Authority apart as a leading provider in the field of affordable business setup, with a focus on user-friendly processes and customer support. The service package they offer includes important features like checking business name availability, preparing and filing the Articles of Organization, and analyzing business funding possibilities, making it a great choice for those starting their entrepreneurial journey.

Packages and Pricing

Inc Authority provides a unique LLC formation package for free. This package includes many key services at no cost, with the only charges being the state fees. However, if you need more than just the basic services, you’ll need to pay for them. The table below shows the services that cost more and their prices, where available:

FeatureOne-year registered agent servicePrice (if not included)
Business name availability checkYesN/A
Preparation and filing of Articles of OrganizationYesN/A
Operating AgreementYesN/A (Renews at $199/year)
Digital storage and delivery of documentsYesN/A
Customer supportYesN/A
Business funding analysisYesN/A
Operating agreementNoVaries
Business license reportNoVaries

The extras such as the operating agreement, and business license report aren’t part of the free package, but you can get them for an extra cost. I also think it’s not worth paying for the EIN, as this is available for free via the IRS website. The exact prices for these services aren’t explicitly stated, suggesting that Inc Authority might adjust pricing based on the specific needs of your business or put these services into tailored packages for a separate fee.

The registered agent service, which is important for legal compliance, is free for the first year but it’ll cost $199/year after that.

Ease of Use

Forming an LLC with Inc Authority is relatively straightforward, involving a multi-step form. However, the process is heavily laden with upsells, and crucial pricing details, such as the renewal price for the registered agent service, are not disclosed upfront. This approach could lead to a lack of transparency for users. Completing the formation process without opting for additional paid services is possible, but the constant upsell attempts can make the journey longer and potentially overwhelming for some.

inc authority

Registered Agent Service

Inc Authority offers a free registered agent service for the first year with its basic LLC formation package. This is a significant benefit, as a registered agent (also known as a resident agent or statutory agent in some states) is a requirement for all LLCs.

The agent acts as the official recipient of legal and government documents on behalf of the LLC. After the first year, this service renews at $199/year. This price point is on the higher end compared to some competitors, making it important for businesses to consider long-term costs.

Registered Agent Review

The registered agent service provided by Inc Authority is reliable and complies with state requirements, ensuring that your LLC remains in good standing with the state. However, the renewal cost of $199/year after the first free year may be higher than some new business owners expect.

Inc Authority Registered Agent Price

The initial offering of a free registered agent service for the first year is a strong selling point for Inc Authority. This can lead to significant savings during the crucial first year of business. However, the annual renewal rate of $199 is something businesses need to budget for in subsequent years.

Registered Agent Service Cancellation

To cancel the registered agent service with Inc Authority, it’s best to contact their customer support directly. Specific details on the cancellation process are not readily available online, suggesting that the process may require direct interaction with their support team to complete.

Pricing Comparison: Inc Authority vs. Others

To provide a comprehensive pricing comparison, we’ve analyzed Inc Authority against other popular LLC formation services. Below is a comparative table showcasing the starting price for LLC formation excluding state fees, and the cost to renew their registered agent service, highlighting Inc Authority’s unique free formation service offer.

ServiceLLC Formation CostFree 1 Year of RARegistered Agent Renewal Cost
Inc AuthorityFree + state feesYes$199/year
LegalZoomFree + state feesNo$249/year
Harbor Compliance$99No$99/year

Inc Authority offers a notable advantage with its free LLC formation service, making it an attractive option for entrepreneurs looking to minimize upfront costs. However, its registered agent service renewal cost is higher compared to some competitors, necessitating a careful consideration of long-term expenses.

I have conducted in-depth research and crafted a comprehensive comparison of the best LLC services which will provide you with a wider range of options.

Customer Support Quality

Inc Authority provides customer support through email and phone, with their support team available from 6:00 AM to 5:00 PM PT. The overall quality of their support is considered good, which suggests that customers can expect reliable assistance when needed.

However, the lack of live chat could be a drawback for those preferring instant online communication. The mix of feedback indicates some variability in user experiences, but the provided contact options and service hours aim to accommodate most inquiries effectively.

Inc Authority Phone Number and Email Address

For direct support, customers can reach Inc Authority via email at [email protected] or by phone at +1-877-462-6366 during their operating hours of 6:00 AM to 5:00 PM PT. Further contact details and assistance can be found on their contact page, which provides a centralized location for inquiries and support requests.

Turnaround Time

Inc Authority’s turnaround time for LLC formation is described as standard, meaning it aligns with typical processing times that vary by state. They also offer expedited service options for an additional fee, providing flexibility for businesses that require faster formation.

This standard turnaround time ensures that businesses can plan accordingly without unexpected delays, although the exact timeframe can depend on the specific requirements of each state and the chosen service package. The option for expedited processing is valuable for those under tight time constraints, offering a quicker path to formalizing business operations.

Customer Feedback Analysis

Inc Authority enjoys a high reputation among users, as evidenced by its 4.9 overall rating on Trustpilot. This strong rating reflects a generally positive sentiment from customers who have used their services for LLC formation. The feedback indicates that many users are satisfied with the support and services provided by Inc Authority, highlighting the company’s ability to meet customer expectations effectively.

The feedback gathered reveals a mix of experiences, with the majority leaning towards positive. This suggests that while Inc Authority excels in many areas, there may be room for improvement in ensuring consistently high-quality experiences for all users.

Operating Agreement Service

Inc Authority offers an Operating Agreement as part of its package extras. This critical document outlines the ownership structure and operating procedures of your LLC, ensuring that all business operations are in accordance with state laws and the LLC’s specific requirements.

While the basic LLC formation package provided by Inc Authority is free, the Operating Agreement, along with other additional services such as EIN registration, which can be obtained for free from the IRS site, and a business license report, incurs varying costs. These extras are essential for the comprehensive legal framework of your LLC but come at an additional expense, highlighting the importance of considering these costs when choosing Inc Authority for your business formation needs.

Inc Authority Mobile App

Inc Authority does not currently offer a mobile application for either iPhone or Android devices. This information suggests that users seeking to utilize Inc Authority’s services must do so through their website rather than a dedicated mobile app.

To entrepreneurs who prefer having access to their documents in an app, I would recommend ZenBusiness, LegalZoom, or Rocket Lawyer. Those are some of the few business formation services that provide apps.

The Expert Verdict

Based on the comprehensive analysis of Inc Authority’s services, it’s evident that they stand out because they offer a free LLC formation service that includes a year of registered agent service. This unique approach makes them a good choice for entrepreneurs who want to keep their initial costs low.

However, the heavy upselling and the lack of transparency regarding the renewal costs for registered agent services may detract from the overall experience. While Inc Authority excels in making LLC formation accessible and affordable, potential clients should be prepared for a journey filled with upsell attempts and should carefully consider the long-term costs associated with their services.

The relatively high renewal fee for the registered agent service, compared to some competitors, requires careful budgeting by businesses planning to use their services beyond the first year.

Inc Authority Alternatives

When considering LLC formation services, it’s crucial to explore alternatives to Inc Authority. Each service offers unique features and pricing structures. Below are comparisons with ZenBusiness, Northwest Registered Agent, and MyCompanyWorks, providing insights into how Inc Authority stands against these options.

Inc Authority vs. ZenBusiness

ZenBusiness offers free LLC formation similar to Inc Authority but includes additional packages for more comprehensive services. Their Pro Plan and Premium Plan cater to entrepreneurs seeking more than just the basics.

FeatureInc AuthorityZenBusiness
LLC Formation CostFreeFree
Registered Agent Service$199/year$199/year
Operating AgreementVariesIncluded in paid plans
EIN RegistrationVariesIncluded in paid plans
Platform User-FriendlinessGoodBest
Customer SupportGoodBest

ZenBusiness is noted for its exceptional customer support and user-friendly platform, making it an attractive alternative for those prioritizing ease of use and comprehensive service offerings.

Inc Authority vs. Northwest Registered Agent

Northwest Registered Agent emphasizes privacy and personalized service, with a slightly higher initial cost but lower annual registered agent fees compared to Inc Authority.

FeatureInc AuthorityNorthwest Registered Agent
LLC Formation CostFree$39
Registered Agent Service$199/year$125/year
Privacy ProtectionStandardHigh (Privacy by Default)
Customer SupportGoodVery Good
User-FriendlinessGoodVery Good

Northwest is best known for its comprehensive services and privacy-focused offerings, appealing to businesses prioritizing data security and personalized customer care.

Inc Authority vs. MyCompanyWorks

MyCompanyWorks offers a range of packages starting at $59, focusing on transparency and speed in the LLC formation process.

FeatureInc AuthorityMyCompanyWorks
LLC Formation CostFree$59
Registered Agent Service$199/year$99/year
Turnaround TimeStandardFast
Customer SupportGoodGood
User-FriendlinessGoodBelow Average

MyCompanyWorks distinguishes itself with its transparency and expedited service options, making it suitable for entrepreneurs seeking quick formation times and straightforward pricing.

Each alternative has its strengths, from ZenBusiness’s comprehensive support to Northwest‘s privacy protections and MyCompanyWorks’s fast turnaround. Your choice depends on what aspects of LLC formation services you value most.

Cancellation and Refund Policy

Based on the provided information from Inc Authority’s website, here’s an objective summary of their refund and cancellation policy:

  • Refund Policy: Inc Authority offers a 60-day money-back guarantee for product or service purchases, allowing customers to request a full refund within this period, minus any applicable state or third-party fees.
  • Cancellation Policy: For month-to-month subscriptions with automatic billing, customers can cancel anytime by calling Inc Authority directly. If canceled within 14 days of the initial order, customers are eligible for a full refund. Post 14 days, the payment is non-refundable, and services continue until the end of the billing period.
  • Registered Agent Service Cancellation: To cancel the registered agent service, customers must first appoint a new registered agent for their business. This requirement ensures that businesses remain compliant with legal obligations regarding registered agents. The policy underscores the importance of maintaining continuous registered agent services for legal compliance.
  • General Cancellation Conditions: Inc Authority requires that any business entity discontinuing operations or services must be properly dissolved, withdrawn, canceled, or assigned another registered agent to fulfill cancellation conditions. Failure to meet these conditions may result in continued service and associated fees. This stipulation emphasizes the legal and procedural requirements involved in business entity management and service cancellation.

Is Inc Authority’s LLC formation service truly free?

Yes, Inc Authority offers a free LLC formation service that includes filing the Articles of Organization and a year of registered agent service. Additional services and renewals come with charges.

How does Inc Authority make money if they offer free LLC formation?

Inc Authority earns through the sale of additional services and upsells, such as operating agreements, EIN acquisition, and compliance services, as well as the annual renewal fees for registered agent services.

Can I cancel my registered agent service with Inc Authority?

Yes, you can cancel the registered agent service, but you must appoint a new registered agent first. Contact Inc Authority’s customer support for the specific steps involved in the cancellation process.

What is the cost to renew the registered agent service with Inc Authority?

The registered agent service renews at $199/year after the first free year.

Does Inc Authority offer a refund?

Inc Authority provides a 60-day money-back guarantee for their services, excluding any state or third-party fees. For monthly subscriptions, refunds are available if canceled within 14 days of the initial order.

How long does it take for Inc Authority to form an LLC?

The standard turnaround time for LLC formation with Inc Authority varies by state. Expedited processing options are available for an additional fee for faster service.

Ed Reid is an entrepreneurship coach and writer with over a decade of experience, specializing in empowering individuals and businesses through his work. His areas of expertise include entrepreneurship, business development, and the strategic use of online business platforms.