What Is Tailor Brands?
Tailor Brands, founded in 2014, caught my attention as an LLC formation service that offers additional branding resources beyond basic LLC registration. They also provide tools for logo creation, website building, and domain registration. Their multi-step setup process focuses on tailored experiences by learning about the business’s nature and pre-existing branding elements, potentially helping avoid recommendations for unnecessary services.
Packages and Pricing
Tailor Brands offers three main packages for LLC formation, to potentially cater to a range of needs from basic formation to comprehensive business branding and compliance services. Here’s a breakdown of their packages:
| Feature | Lite Package ($0 + State Fee) | Value Package ($199 + State Fee) | Elite Package ($249 + State Fee) |
|---|---|---|---|
| LLC formation | Yes | Yes | Yes |
| Processing Time | Up to 14 business days | Up to 2 business days | Up to 2 business days |
| Expedited Processing | No | Yes | Yes |
| Annual Compliance | No | Yes | Yes |
| Operating Agreement | No | Yes | Yes |
| Free Domain (1 year) | No | No | Yes |
| Free Logos (8) | No | No | Yes |
| DIY Website Builder & Online Store | No | No | Yes |
| Digital Business Card | No | No | Yes |
| Social Media Post Maker | No | No | Yes |
| Business Cards Tool | No | No | Yes |
Tailor Brands offers a few distinct package options. The Lite Package appears to focus on the bare necessities of LLC formation, costing only the state filing fee and taking up to 14 business days to process. The Value Package seems to step things up a bit, adding expedited processing, annual compliance tracking, and an operating agreement. Finally, their Elite Package caught my eye with its emphasis on branding, as it includes a free domain, logo options, and even a website builder.
Design & Branding Services
Tailor Brands offers additional services focused on design and branding, including logo creation, website building, domain registration, and other tools. These resources are intended to help businesses establish an online presence. Their Elite Package emphasizes these tools, providing:
- 1-year free domain: A standard element for establishing a website.
- 8 free logos: Provides some options for businesses seeking a logo.
- DIY website builder & online store: Basic tools for businesses wanting to create a web presence.
- Digital business card: An alternative to traditional business cards.
- Social media post maker: May be useful for businesses active on social media.
- Business cards tool: Provides functionality for creating traditional business cards.
Whether these services are valuable depends on the individual business’s needs and budget. Some businesses may prefer to work with professional designers or web developers for more customized solutions.
Ease of Use
Tailor Brands utilizes a modern, multi-step form to guide users through the LLC formation process. The form asks questions about the business’s nature and pre-existing elements like a logo, domain, and EIN. This approach could potentially streamline the process by tailoring service recommendations.
The platform clearly outlines its different packages, allowing users to compare options and make informed decisions. Tailor Brands also offers the option to expedite processing with their Value and Elite Packages, acknowledging that some entrepreneurs may require a faster LLC formation timeline.
Registered Agent Service
Just like many other LLC formation services I reviewed, Tailor Brands offers a registered agent service as well which is an essential requirement for LLCs to maintain compliance with legal obligations. You can either be your own Registered Agent or hire someone to do it for you. This service costs $199 annually at Tailor Brands. In some states, it may also be known as a resident agent or statutory agent, and it serves as the official point of contact for the business, receiving legal documents and government correspondence on the LLC’s behalf.
Registered Agent Pricing
The registered agent service by Tailor Brands is priced at $199 annually, which is considered mid-ranged in the industry. There are cheaper ones such as Bizee, Active Filings, and Northwest Registered Agent. Unlike Tailor Brands, they also offer the first year for free. Tailor Brands offers it as part of their two more expensive, Value and Elite Packages.
Pricing Comparison: Tailor Brands vs. Others
To provide a clear comparison, I’ve compiled information on Tailor Brands, ZenBusiness, and Northwest Registered Agent. This will help illustrate how Tailor Brands stacks up against its competitors in terms of pricing and service offerings.
| Service | Tailor Brands | ZenBusiness | Northwest Registered Agent |
|---|---|---|---|
| Cheapest Price to Form an LLC | $0 + State Fee | $0 + State Fees | $39 (with a special offer link) otherwise $100 + additional state fees |
| Free Registered Agent Service for the First Year | No | No | Yes |
| Cost to Renew Registered Agent Service | $199/year | $199/year | $125/year |
| Packages Offered | Lite ($0 + State Fee), Value ($199 + State Fee), Elite ($249 + State Fee) | Starter Plan ($0 + state fees), Pro Plan ($199/year + state fees), Premium Plan ($349/year + state fees) | Not applicable/One Price |
| Annual Reporting Service | $199 or Included in Value and Elite packages | Yes, Worry-Free Compliance includes annual reports and amendment filings | Yes offered for free + state fee |
| Compliance Services | Yes, $199/year or included in Value and Elite packages | Yes, Worry-Free Compliance includes annual report and amendment filings | Yes, included annual compliance services |
The table outlines the key differences between these LLC formation services. It’s important to consider which features are most important to you when making a decision. Tailor Brands offers a variety of branding and design services in addition to LLC formation, while ZenBusiness and Northwest Registered Agent have a more traditional approach focused solely on LLC formation and related services. Northwest Registered Agent stands out for including the first year of registered agent service for free and having a single pricing structure.
Customer Support Quality
Tailor Brands offers a good combination of support systems with options for live chat, email, and phone assistance. The live chat feature is however managed by a chatbot, and only responds to common queries, while more detailed inquiries can be addressed through email or over the phone.
Tailor Brands Phone Number and Email Address
For those looking to get in touch directly, here are the key contact details for Tailor Brands:
- Email: [email protected]
- Phone Number: +1-888-355-5955
- Available Hours: Monday-Friday: 8:00 AM – 7:30 PM EST; Saturday: 8:00 AM – 5:00 PM EST
- Contact Page: Tailor Brands Support
Turnaround Time
Tailor Brands advertises a standard processing time of approximately two weeks for their Lite Package. It’s crucial to note that this timeline doesn’t purely reflect state processing; it likely includes Tailor Brand’s own handling time.
Some states, like Wyoming, offer instant online filings directly with the state, making Tailor Brand’s two-week standard comparatively slow. For those needing a faster turnaround, Tailor Brands offers expedited processing (up to two business days) with their Value and Elite Packages.
However, this comes at an additional $49 fee, which may feel excessive considering the potential for a quick and direct state filing.
If you require a service with better turnaround times, then I would recommend either Northwest Registered Agent or Betterlegal.
Customer Feedback Analysis
Customer feedback on Tailor Brands reveals a mix of experiences. According to BBB, Tailor Brands Corp. has a customer review rating of 1.12/5 stars based on 146 reviews, and there have been 167 complaints closed in the last 3 years, with 73 closed in the last 12 months.
This indicates that while some customers may be satisfied, there is a significant number of users who have experienced issues, particularly regarding problems with products/services and billing or payment issues.
On the other hand, some other reviews show that Tailor Brands has received positive feedback for its ease of use and the range of services it offers. It highlights the platform’s user-friendly nature and the quality of its design offerings.
The reviews also note Tailor Brands’ effectiveness in delivering branding solutions, with an emphasis on customer satisfaction through responsive support and a straightforward design process.
This disparity in customer feedback suggests that while Tailor Brands excels in certain areas, particularly in its branding solutions, there may be room for improvement in customer service and clarity in billing practices. Potential users should weigh these factors carefully when considering Tailor Brands for their LLC formation and branding needs.
ZenBusiness is at the top of the list for excellent customer support, if that is something you’re after. See my ZenBusiness review to learn more.
Operating Agreement Service
One positive aspect of Tailor Brands is that they include a free operating agreement with all of their packages. This essential document outlines the LLC’s structure and decision-making processes, helping to avoid internal conflicts and maintain legal protection for the business.
Tailor Brands Mobile App
Tailor Brands does not offer a mobile app for LLC formation or management services. Their focus remains on providing web-based tools for branding, logo creation, and business formation. While they offer a logo-making app, it does not extend to LLC services. Companies that offer mobile apps to start and manage your LLC include ZenBusiness, LegalZoom, and Rocket Lawyer.
International LLC Formation
Tailor Brands is particularly well-regarded for its ease of use and affordability in International LLC formation, appealing to international clients seeking to establish an LLC in the US. The platform is celebrated for its seamless, intuitive user experience, simplifying the process through a user-friendly interface that guides users step by step. This makes Tailor Brands a viable option for non-residents who might not be familiar with the intricacies of US LLC formation laws.
However, while Tailor Brands excels in offering a comprehensive suite of branding tools alongside LLC formation services, international users need to consider the scope of legal assistance they might need. Tailor Brands primarily focuses on the branding aspect and offers generic legal documents for LLC formation, which may not cater to the specific legal nuances or comprehensive legal advice some international clients may require.
The Expert Verdict
Tailor Brands is particularly favorable for non-residents looking to start an LLC in the US. The service’s streamlined process, focusing on ease of use and a broad suite of additional branding tools, sets it apart for entrepreneurs aiming to establish a robust online presence from the get-go.
However, for those primarily seeking basic LLC formation services, alternatives like ZenBusiness or Northwest Registered Agent might offer better value due to their comprehensive legal support and registered agent services. Tailor Brands excels in blending LLC formation with digital branding solutions, making it a unique choice for businesses prioritizing a strong brand image alongside their legal formation.
Tailor Brands Promo Codes and Coupons
Currently, there are no promo codes or coupons available for Tailor Brands’ LLC formation services which is common in the market. If you’re after special offers, Northwest gives a great discount as mentioned in the table above.
Tailor Brands Alternatives
Tailor Brands specializes in integrating LLC formation with branding services, while other services do other things best. I’ve put together a comparison view of Tailor Brands’ main offerings against some other popular LLC services in the market.
Tailor Brands vs ZenBusiness
ZenBusiness offers a more traditional approach in comparison to Tailor Brands, which focuses on business formation and compliance. ZenBusiness is my top pick for LLC Formation as it offers great customer support, excellent user experience, and a comprehensive range of services.
| Feature | Tailor Brands | ZenBusiness |
|---|---|---|
| Starting Price (excluding State Fee) | $0 | $0 |
| Registered Agent Service | $199/year | $199/year |
| User Experience | Modern multi-step form | User-friendly with clear guidance |
| Special Features | Branding tools like logo making and website building | Worry-free compliance and fast processing |
| Best For | Businesses focusing on brand identity | Best overall |
Tailor Brands vs. Bizee
As you can see in the table below, Bizee is a lot more affordable than Tailor Brands when it comes to Registered Agent Services, and this is what they stand out for.
| Feature | Tailor Brands | Bizee |
|---|---|---|
| Starting Price (excluding State Fee) | $0 | $0 |
| Registered Agent Service | $199/year | $119/year after first year free |
| User Experience | Intuitive with an emphasis on branding | Affordable process aimed at budget-friendly formation |
| Special Features | Extensive branding tools | Most affordable |
| Best For | Entrepreneurs needing both LLC formation and branding | Those needing affordable, no-frills LLC setup |
Tailor Brands vs. Northwest Registered Agent
Northwest is recognized for its exceptional customer support and privacy-focused services. They’re also a lot more affordable than Tailor Brands with Registered Agent Services, offering a free first year and a cheaper renewal.
| Feature | Tailor Brands | Northwest Registered Agent |
|---|---|---|
| Starting Price (excluding State Fee) | $0 | $39 (special offer) otherwise $100 |
| Registered Agent Service | $199/year | $125/year after first year free |
| User Experience | Focus on branding alongside LLC formation | Privacy by default, with personalized service |
| Special Features | Branding tools, including logo creation and website builder | Premium customer support and privacy protections |
| Best For | Businesses prioritizing branding | Those valuing privacy and personalized support |
Each service has its unique strengths. Tailor Brands stands out for businesses focusing on brand identity, ZenBusiness is ideal for customer support, user-friendliness, and cost-effective compliance, Bizee suits affordable and straightforward setups, and Northwest is preferred for privacy-conscious entrepreneurs seeking great support.
Cancellation Policy
Tailor Brands claims to have a clear and straightforward cancellation policy, allowing users to end their subscriptions at any time without a cancellation fee. However, there’s no provision for pro-rated refunds for canceling before the billing cycle ends. Subscribers retain access to their plan’s features until it expires, after which they lose access but keep any previously downloaded logo files.
The cancellation process involves logging into the Tailor Brands account, following a link to the plan management section, and selecting options to deactivate and delete the account. While Tailor Brands encourages users to provide feedback on their reasons for cancellation, potentially offering solutions or alternatives, users need to follow each step meticulously for each plan they wish to cancel.
Can I use Tailor Brands if I’m not based in the US?
Yes, Tailor Brands is designed to support both US-based and international customers in forming an LLC and accessing their suite of branding tools. It’s especially recommended for non-residents looking to establish an LLC in the US.
Does Tailor Brands offer a free trial?
Tailor Brands offers a Lite package for LLC formation at $0 plus state fees, which can be seen as a trial of their basic services. However, for access to more comprehensive features like branding tools and expedited processing, one of their paid plans is required.
How long does the LLC formation process take with Tailor Brands?
The standard processing time is up to 14 business days for the Lite Package. For the Value and Elite packages that offer expedited processing, the turnaround time can be as quick as up to 2 business days, excluding state processing times.
Can Tailor Brands help with obtaining an EIN?
Yes, Tailor Brands offers services to help obtain an EIN (Employer Identification Number) for your LLC, which is crucial for tax purposes, hiring employees, and opening a business bank account. This service is part of their higher-tier packages.
What makes Tailor Brands different from other LLC formation services?
Tailor Brands distinguishes itself by integrating LLC formation services with a comprehensive suite of digital branding tools, including logo creation, website building, and social media management. This makes it an attractive option for businesses that prioritize building a strong brand identity from the start.
Is it easy to cancel a subscription with Tailor Brands?
Yes, Tailor Brands claims that their cancellation policy allows users to cancel their subscriptions at any time through a straightforward process outlined on their support page. There is no cancellation fee, but refunds are not provided for cancellations before the end of the billing cycle.
